*,*::before,*::after{margin:0;padding:0;box-sizing:border-box}
:root{
  --bg:#060609;--bg2:#0b0b12;--bg3:#111119;
  --surface:#1c1c26;--surface2:#242430;--surface3:#2c2c3a;
  --text:#f2f2f7;--text2:#8e8eaa;--text3:#55556e;
  --blue:#3d7eff;--violet:#7c3aed;--purple:#a855f7;
  --emerald:#10b981;--cyan:#06b6d4;--amber:#f59e0b;--rose:#f43f5e;--orange:#f97316;
  --border:rgba(255,255,255,.06);--border2:rgba(255,255,255,.11);--border3:rgba(255,255,255,.18);
  --glow:rgba(61,126,255,.1);
  --font:'Figtree',sans-serif;
  --display:'Bricolage Grotesque',sans-serif;
  --mono:'Fira Code',monospace;
}
html{scroll-behavior:smooth;-webkit-font-smoothing:antialiased}
body{font-family:var(--font);background:var(--bg);color:var(--text);overflow-x:hidden;line-height:1.6}
a{text-decoration:none;color:inherit}
img{max-width:100%;display:block;object-fit:cover}
button{font-family:inherit;cursor:pointer;border:none;outline:none;background:none}
input,textarea,select{font-family:inherit}
.container{max-width:1200px;margin:0 auto;padding:0 32px}
body::after{content:'';position:fixed;inset:0;background:url("data:image/svg+xml,%3Csvg viewBox='0 0 512 512' xmlns='http://www.w3.org/2000/svg'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.75' numOctaves='4' stitchTiles='stitch'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)' opacity='0.018'/%3E%3C/svg%3E");pointer-events:none;z-index:9999}
::-webkit-scrollbar{width:4px}::-webkit-scrollbar-track{background:var(--bg)}::-webkit-scrollbar-thumb{background:var(--blue);border-radius:2px}

@keyframes fadeUp{from{opacity:0;transform:translateY(24px)}to{opacity:1;transform:translateY(0)}}
@keyframes fadeIn{from{opacity:0}to{opacity:1}}
@keyframes pulse{0%,100%{opacity:.3}50%{opacity:1}}
@keyframes morphBlob{0%,100%{border-radius:60% 40% 30% 70%/60% 30% 70% 40%}50%{border-radius:30% 60% 70% 40%/50% 60% 30% 60%}}
@keyframes spin{from{transform:rotate(0deg)}to{transform:rotate(360deg)}}
@keyframes float{0%,100%{transform:translateY(0)}50%{transform:translateY(-8px)}}
@keyframes blink{0%,100%{opacity:1}50%{opacity:.2}}
@keyframes slideIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}
@keyframes checkmark{from{stroke-dashoffset:50}to{stroke-dashoffset:0}}
@keyframes progressBar{from{width:0}to{width:var(--w)}}

.reveal{opacity:0;transform:translateY(20px);transition:all .75s cubic-bezier(.16,1,.3,1)}
.reveal.vis{opacity:1;transform:translateY(0)}
.d1{transition-delay:.07s}.d2{transition-delay:.14s}.d3{transition-delay:.21s}.d4{transition-delay:.28s}

/* ── NAV ── */
.nav{position:fixed;top:0;left:0;right:0;z-index:1000;transition:all .4s}
.nav.scrolled{background:rgba(6,6,9,.94);backdrop-filter:blur(28px) saturate(1.5);border-bottom:1px solid var(--border)}
.nav-inner{display:flex;align-items:center;justify-content:space-between;height:68px}
.logo{display:flex;align-items:center;gap:10px;font-family:var(--display);font-size:20px;font-weight:800;letter-spacing:-.3px}
.logo-ic{width:32px;height:32px;border-radius:8px;background:linear-gradient(135deg,var(--blue),var(--violet));display:flex;align-items:center;justify-content:center;font-size:15px;font-weight:900;color:#fff;flex-shrink:0;position:relative;overflow:hidden}
.logo-ic::after{content:'';position:absolute;inset:0;background:linear-gradient(135deg,transparent 40%,rgba(255,255,255,.18))}
.nav-crumb{display:flex;align-items:center;gap:8px;font-family:var(--mono);font-size:11px;color:var(--text3)}
.nc-sep{opacity:.4}
.nc-cur{color:var(--blue)}
.nav-right{display:flex;align-items:center;gap:10px}
.btn-ghost{padding:7px 18px;font-size:13px;font-weight:500;color:var(--text2);border-radius:50px;border:1px solid var(--border);transition:all .3s}
.btn-ghost:hover{color:var(--text);border-color:var(--border2)}
.btn-primary{padding:8px 20px;font-size:13px;font-weight:700;color:#fff;background:linear-gradient(135deg,var(--blue),var(--violet));border-radius:50px;transition:all .3s}
.btn-primary:hover{transform:translateY(-1px);box-shadow:0 6px 20px rgba(61,126,255,.4)}

/* ── HERO ── */
.hero{padding:110px 0 72px;position:relative;overflow:hidden;border-bottom:1px solid var(--border)}
.hero-bg{position:absolute;inset:0}
.hbg-grid{position:absolute;inset:0;background-image:linear-gradient(rgba(255,255,255,.022) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.022) 1px,transparent 1px);background-size:56px 56px}
.hbg-dots{position:absolute;inset:0;background-image:radial-gradient(rgba(255,255,255,.08) 1px,transparent 1px);background-size:56px 56px;background-position:28px 28px}
.hbg-fade{position:absolute;inset:0;background:radial-gradient(ellipse 90% 80% at 50% 50%,transparent 15%,var(--bg) 72%)}
.hbg-orb1{position:absolute;width:600px;height:600px;border-radius:50%;background:radial-gradient(circle,rgba(61,126,255,.14),transparent 70%);top:-200px;right:-100px;animation:morphBlob 22s ease-in-out infinite}
.hbg-orb2{position:absolute;width:500px;height:500px;border-radius:50%;background:radial-gradient(circle,rgba(16,185,129,.1),transparent 70%);bottom:-200px;left:-150px;animation:morphBlob 28s ease-in-out infinite reverse}

.hero-inner{position:relative;z-index:2;text-align:center}
.hero-tag{display:inline-flex;align-items:center;gap:7px;padding:4px 13px 4px 7px;background:rgba(16,185,129,.08);border:1px solid rgba(16,185,129,.2);border-radius:50px;font-family:var(--mono);font-size:10px;color:var(--emerald);margin-bottom:20px;animation:fadeUp .5s ease both}
.hero-tag-dot{width:6px;height:6px;border-radius:50%;background:var(--emerald);animation:blink 2s infinite}
.hero-h1{font-family:var(--display);font-size:clamp(42px,5.5vw,70px);font-weight:800;line-height:1.03;letter-spacing:-2.5px;margin-bottom:18px;animation:fadeUp .6s ease .06s both}
.h1-g{background:linear-gradient(125deg,#60a5fa,var(--blue) 30%,var(--violet) 60%,#e879f9);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}
.hero-sub{font-size:17px;color:var(--text2);max-width:520px;margin:0 auto 40px;line-height:1.75;animation:fadeUp .6s ease .12s both}

/* Status bar */
.hero-status{display:inline-flex;align-items:center;gap:20px;padding:12px 28px;background:var(--surface);border:1px solid var(--border);border-radius:50px;margin-bottom:48px;animation:fadeUp .6s ease .18s both;flex-wrap:wrap;justify-content:center}
.hs-item{display:flex;align-items:center;gap:7px;font-size:13px;font-weight:500}
.hs-dot{width:7px;height:7px;border-radius:50%}
.hs-dot.green{background:var(--emerald);box-shadow:0 0 8px rgba(16,185,129,.5)}
.hs-dot.amber{background:var(--amber);box-shadow:0 0 8px rgba(245,158,11,.5)}
.hs-label{color:var(--text2)}
.hs-val{color:var(--text);font-weight:600}
.hs-div{width:1px;height:16px;background:var(--border2)}

/* Quick nav cards */
.quick-nav{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;animation:fadeUp .6s ease .24s both}
.qn-card{background:var(--surface);border:1px solid var(--border);border-radius:16px;padding:22px;cursor:pointer;transition:all .35s cubic-bezier(.16,1,.3,1);text-align:left;display:block;position:relative;overflow:hidden}
.qn-card:hover{border-color:var(--border2);transform:translateY(-4px);box-shadow:0 20px 50px rgba(0,0,0,.35)}
.qn-card::before{content:'';position:absolute;inset:0;opacity:0;transition:.3s;border-radius:inherit}
.qn-card.blue::before{background:linear-gradient(135deg,rgba(61,126,255,.06),transparent)}
.qn-card.violet::before{background:linear-gradient(135deg,rgba(124,58,237,.06),transparent)}
.qn-card.emerald::before{background:linear-gradient(135deg,rgba(16,185,129,.06),transparent)}
.qn-card.amber::before{background:linear-gradient(135deg,rgba(245,158,11,.06),transparent)}
.qn-card:hover::before{opacity:1}
.qn-ico{width:44px;height:44px;border-radius:12px;display:grid;place-items:center;font-size:20px;margin-bottom:14px;position:relative;z-index:1}
.qn-card.blue .qn-ico{background:rgba(61,126,255,.12)}
.qn-card.violet .qn-ico{background:rgba(124,58,237,.12)}
.qn-card.emerald .qn-ico{background:rgba(16,185,129,.12)}
.qn-card.amber .qn-ico{background:rgba(245,158,11,.12)}
.qn-title{font-family:var(--display);font-size:15px;font-weight:700;margin-bottom:4px;position:relative;z-index:1}
.qn-desc{font-size:12px;color:var(--text3);line-height:1.5;position:relative;z-index:1}
.qn-arrow{position:absolute;top:18px;right:18px;font-size:16px;color:var(--text3);opacity:0;transform:translateX(-4px);transition:all .25s}
.qn-card:hover .qn-arrow{opacity:1;transform:translateX(0)}
.qn-badge{position:absolute;bottom:14px;right:14px;font-family:var(--mono);font-size:10px;padding:2px 8px;border-radius:20px}
.qnb-fast{background:rgba(16,185,129,.1);color:var(--emerald);border:1px solid rgba(16,185,129,.2)}
.qnb-live{background:rgba(61,126,255,.1);color:#93c5fd;border:1px solid rgba(61,126,255,.2)}

/* ── MAIN LAYOUT ── */
.main{padding:72px 0 100px}
.main-grid{display:grid;grid-template-columns:1fr 420px;gap:52px;align-items:start}

/* ── CONTACT FORM ── */
.form-card{background:var(--surface);border:1px solid var(--border);border-radius:22px;overflow:hidden;position:sticky;top:88px}
.fc-head{padding:28px 32px 0}
.fc-title{font-family:var(--display);font-size:22px;font-weight:800;letter-spacing:-.4px;margin-bottom:6px}
.fc-sub{font-size:14px;color:var(--text3);line-height:1.6;margin-bottom:24px}
.fc-tabs{display:flex;background:rgba(255,255,255,.03);border:1px solid var(--border);border-radius:10px;padding:3px;gap:2px;margin-bottom:28px}
.fct{flex:1;padding:8px 12px;border-radius:8px;font-size:13px;font-weight:600;color:var(--text3);cursor:pointer;transition:all .25s;text-align:center}
.fct.on{background:linear-gradient(135deg,rgba(61,126,255,.18),rgba(124,58,237,.12));color:var(--text);border:1px solid rgba(61,126,255,.25)}
.fct:not(.on):hover{color:var(--text2)}
.fc-body{padding:0 32px 32px}
.fc-panel{display:none}.fc-panel.on{display:block}
.fc-fallback{padding:14px 16px;background:rgba(255,255,255,.03);border:1px dashed var(--border2);border-radius:10px;font-size:13px;color:var(--text2)}

/* WPForms (shortcode form) */
.support-page-template .fc-shortcode .wpforms-container{margin:0}
.support-page-template .fc-shortcode .wpforms-field-container{display:flex;flex-direction:column;gap:16px}
.support-page-template .fc-shortcode .wpforms-field{padding:0!important}
.support-page-template .fc-shortcode .wpforms-field-label{display:block!important;font-size:12px!important;font-weight:600!important;color:var(--text3)!important;text-transform:uppercase;letter-spacing:1.5px;font-family:var(--mono)!important;margin-bottom:7px!important}
.support-page-template .fc-shortcode input[type="text"],
.support-page-template .fc-shortcode input[type="email"],
.support-page-template .fc-shortcode input[type="tel"],
.support-page-template .fc-shortcode input[type="url"],
.support-page-template .fc-shortcode input[type="number"],
.support-page-template .fc-shortcode textarea,
.support-page-template .fc-shortcode select{
  width:100%!important;background:rgba(255,255,255,.04)!important;border:1px solid var(--border2)!important;border-radius:10px!important;
  padding:12px 14px!important;font-size:14px!important;color:var(--text)!important;transition:all .3s ease
}
.support-page-template .fc-shortcode input::placeholder,
.support-page-template .fc-shortcode textarea::placeholder{color:var(--text3)!important}
.support-page-template .fc-shortcode input:focus,
.support-page-template .fc-shortcode textarea:focus,
.support-page-template .fc-shortcode select:focus{
  outline:none!important;border-color:rgba(61,126,255,.5)!important;background:rgba(61,126,255,.04)!important;box-shadow:0 0 0 3px rgba(61,126,255,.08)!important
}
.support-page-template .fc-shortcode textarea{min-height:110px;line-height:1.6;resize:vertical}
.support-page-template .fc-shortcode .wpforms-submit-container{padding-top:4px}
.support-page-template .fc-shortcode button.wpforms-submit{
  width:100%!important;padding:14px!important;background:linear-gradient(135deg,var(--blue),var(--violet))!important;border:none!important;border-radius:50px!important;
  font-size:15px!important;font-weight:700!important;color:#fff!important;cursor:pointer;transition:all .3s ease
}
.support-page-template .fc-shortcode button.wpforms-submit:hover{transform:translateY(-2px);box-shadow:0 12px 36px rgba(61,126,255,.4)!important}
.support-page-template .fc-shortcode .wpforms-error{font-size:12px!important;margin-top:6px!important;color:#fca5a5!important}

/* Form fields */
.field{margin-bottom:18px}
.field-row{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.field label{display:block;font-size:12px;font-weight:600;color:var(--text3);text-transform:uppercase;letter-spacing:1.5px;font-family:var(--mono);margin-bottom:7px}
.field label span{color:var(--rose);margin-left:2px}
.field input,.field textarea,.field select{width:100%;background:rgba(255,255,255,.04);border:1px solid var(--border2);border-radius:10px;padding:12px 14px;font-size:14px;color:var(--text);transition:all .3s}
.field input::placeholder,.field textarea::placeholder{color:var(--text3)}
.field input:focus,.field textarea:focus,.field select:focus{outline:none;border-color:rgba(61,126,255,.5);background:rgba(61,126,255,.04);box-shadow:0 0 0 3px rgba(61,126,255,.08)}
.field textarea{resize:vertical;min-height:110px;line-height:1.6}
.field select option{background:var(--surface)}
.field-hint{font-size:11px;color:var(--text3);margin-top:5px;line-height:1.5}

/* Topic selector */
.topic-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-bottom:18px}
.topic-btn{padding:10px 12px;border:1px solid var(--border);border-radius:9px;font-size:12px;font-weight:600;color:var(--text3);cursor:pointer;transition:all .25s;display:flex;align-items:center;gap:7px;background:rgba(255,255,255,.02)}
.topic-btn:hover{border-color:var(--border2);color:var(--text2)}
.topic-btn.on{background:rgba(61,126,255,.08);border-color:rgba(61,126,255,.3);color:var(--text)}
.tb-ico{font-size:15px}

/* Priority badge */
.priority-row{display:flex;gap:8px;margin-bottom:18px}
.prio-btn{flex:1;padding:9px;border-radius:9px;border:1px solid var(--border);font-size:12px;font-weight:600;color:var(--text3);cursor:pointer;transition:all .25s;text-align:center}
.prio-btn:hover{border-color:var(--border2)}
.prio-btn.on.low{background:rgba(16,185,129,.08);border-color:rgba(16,185,129,.3);color:var(--emerald)}
.prio-btn.on.med{background:rgba(245,158,11,.08);border-color:rgba(245,158,11,.3);color:var(--amber)}
.prio-btn.on.high{background:rgba(244,63,94,.08);border-color:rgba(244,63,94,.3);color:var(--rose)}

/* File upload */
.file-drop{border:2px dashed var(--border2);border-radius:10px;padding:18px;text-align:center;cursor:pointer;transition:all .3s;margin-bottom:18px}
.file-drop:hover,.file-drop.drag{border-color:rgba(61,126,255,.4);background:rgba(61,126,255,.03)}
.fd-ico{font-size:24px;margin-bottom:6px}
.fd-text{font-size:13px;color:var(--text3)}.fd-text strong{color:var(--blue)}
.fd-hint{font-size:11px;color:var(--text3);margin-top:3px}
.file-list{display:flex;flex-direction:column;gap:5px;margin-bottom:14px}
.file-item{display:flex;align-items:center;gap:8px;padding:7px 10px;background:rgba(255,255,255,.03);border:1px solid var(--border);border-radius:7px}
.fi-ico{font-size:14px}
.fi-name{font-size:12px;font-family:var(--mono);color:var(--text2);flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.fi-rm{font-size:14px;color:var(--text3);cursor:pointer;transition:color .2s;line-height:1}
.fi-rm:hover{color:var(--rose)}

/* Submit button */
.btn-submit{width:100%;padding:14px;background:linear-gradient(135deg,var(--blue),var(--violet));border-radius:50px;font-size:15px;font-weight:700;color:#fff;cursor:pointer;transition:all .3s;position:relative;overflow:hidden;display:flex;align-items:center;justify-content:center;gap:8px}
.btn-submit::after{content:'';position:absolute;inset:0;background:linear-gradient(135deg,var(--violet),var(--purple));opacity:0;transition:.3s}
.btn-submit:hover::after{opacity:1}
.btn-submit:hover{transform:translateY(-2px);box-shadow:0 12px 36px rgba(61,126,255,.4)}
.btn-submit span{position:relative;z-index:1;display:flex;align-items:center;gap:8px}
.btn-submit.loading{pointer-events:none}
.btn-submit .spinner{display:none;width:16px;height:16px;border:2px solid rgba(255,255,255,.3);border-top-color:#fff;border-radius:50%;animation:spin .7s linear infinite}
.btn-submit.loading .spinner{display:block}
.btn-submit.loading .btn-label{display:none}

/* Success state */
.success-state{display:none;padding:32px;text-align:center}
.ss-icon{width:64px;height:64px;border-radius:50%;background:rgba(16,185,129,.12);border:2px solid rgba(16,185,129,.25);display:flex;align-items:center;justify-content:center;font-size:28px;margin:0 auto 18px}
.ss-title{font-family:var(--display);font-size:22px;font-weight:800;margin-bottom:8px}
.ss-desc{font-size:14px;color:var(--text2);line-height:1.7;margin-bottom:20px}
.ss-ticket{display:inline-flex;align-items:center;gap:7px;padding:6px 16px;background:rgba(61,126,255,.08);border:1px solid rgba(61,126,255,.2);border-radius:8px;font-family:var(--mono);font-size:12px;color:#93c5fd;margin-bottom:24px}
.ss-back{font-size:13px;color:var(--text3);cursor:pointer;transition:color .2s}
.ss-back:hover{color:var(--blue)}

/* ── RIGHT COLUMN ── */
.support-col{}

/* Response times */
.sla-cards{display:grid;grid-template-columns:1fr 1fr 1fr;gap:12px;margin-bottom:32px}
.sla-card{background:var(--surface);border:1px solid var(--border);border-radius:14px;padding:18px;text-align:center;transition:all .3s}
.sla-card:hover{border-color:var(--border2);transform:translateY(-3px)}
.sla-ico{font-size:22px;margin-bottom:10px}
.sla-time{font-family:var(--display);font-size:22px;font-weight:900;letter-spacing:-1px;line-height:1;margin-bottom:4px}
.sla-label{font-size:11px;color:var(--text3);font-family:var(--mono)}
.sla-plan{font-size:10px;margin-top:5px;padding:2px 7px;border-radius:4px;font-family:var(--mono);font-weight:600}

/* Channel cards */
.channels{display:flex;flex-direction:column;gap:12px;margin-bottom:32px}
.channel{background:var(--surface);border:1px solid var(--border);border-radius:16px;padding:20px 22px;display:flex;align-items:center;gap:16px;cursor:pointer;transition:all .35s cubic-bezier(.16,1,.3,1);position:relative;overflow:hidden}
.channel::before{content:'';position:absolute;inset:0;opacity:0;transition:.3s}
.channel:hover{border-color:var(--border2);transform:translateX(5px)}
.channel.live::before{background:linear-gradient(135deg,rgba(61,126,255,.05),transparent)}
.channel.docs::before{background:linear-gradient(135deg,rgba(124,58,237,.05),transparent)}
.channel.email::before{background:linear-gradient(135deg,rgba(16,185,129,.05),transparent)}
.channel.community::before{background:linear-gradient(135deg,rgba(245,158,11,.05),transparent)}
.channel:hover::before{opacity:1}
.ch-ico{width:46px;height:46px;border-radius:12px;display:grid;place-items:center;font-size:21px;flex-shrink:0;position:relative;z-index:1}
.channel.live .ch-ico{background:rgba(61,126,255,.12)}
.channel.docs .ch-ico{background:rgba(124,58,237,.12)}
.channel.email .ch-ico{background:rgba(16,185,129,.12)}
.channel.community .ch-ico{background:rgba(245,158,11,.12)}
.ch-body{flex:1;position:relative;z-index:1}
.ch-title{font-family:var(--display);font-size:15px;font-weight:700;margin-bottom:2px}
.ch-desc{font-size:12px;color:var(--text3);line-height:1.5}
.ch-meta{font-size:11px;margin-top:4px;font-family:var(--mono);display:flex;align-items:center;gap:5px}
.ch-meta-dot{width:5px;height:5px;border-radius:50%;animation:blink 2s infinite}
.ch-arr{font-size:18px;color:var(--text3);opacity:0;transform:translateX(-4px);transition:all .25s;position:relative;z-index:1}
.channel:hover .ch-arr{opacity:1;transform:translateX(0)}
.ch-tag{padding:2px 8px;border-radius:4px;font-size:10px;font-weight:700;font-family:var(--mono)}
.tag-live{background:rgba(61,126,255,.1);color:#93c5fd}
.tag-fast{background:rgba(16,185,129,.1);color:var(--emerald)}
.tag-free{background:rgba(245,158,11,.1);color:var(--amber)}

/* Team / online now */
.team-online{background:var(--surface);border:1px solid var(--border);border-radius:16px;padding:22px;margin-bottom:28px}
.to-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}
.to-title{font-family:var(--display);font-size:15px;font-weight:700}
.to-status{display:flex;align-items:center;gap:5px;font-family:var(--mono);font-size:10px;color:var(--emerald)}
.to-dot{width:6px;height:6px;border-radius:50%;background:var(--emerald);animation:blink 2s infinite}
.team-list{display:flex;flex-direction:column;gap:10px}
.team-member{display:flex;align-items:center;gap:12px}
.tm-av{position:relative;width:38px;height:38px;flex-shrink:0}
.tm-av img{width:38px;height:38px;border-radius:50%;object-fit:cover;border:2px solid var(--surface2)}
.tm-status-dot{position:absolute;bottom:1px;right:1px;width:9px;height:9px;border-radius:50%;border:2px solid var(--surface)}
.tm-status-dot.online{background:var(--emerald)}
.tm-status-dot.busy{background:var(--amber)}
.tm-name{font-family:var(--display);font-size:13px;font-weight:700}
.tm-role{font-size:11px;color:var(--text3)}
.tm-meta{margin-left:auto;font-family:var(--mono);font-size:10px;color:var(--text3);text-align:right}
.tm-resp{color:var(--emerald);font-weight:600}
.tm-busy{color:var(--amber);font-weight:600}

/* Hours */
.hours-card{background:var(--surface);border:1px solid var(--border);border-radius:16px;padding:22px;margin-bottom:28px}
.hc-title{font-family:var(--display);font-size:15px;font-weight:700;margin-bottom:14px;display:flex;align-items:center;gap:8px}
.hc-live{display:flex;align-items:center;gap:5px;padding:2px 9px;background:rgba(16,185,129,.1);border:1px solid rgba(16,185,129,.2);border-radius:20px;font-family:var(--mono);font-size:9px;font-weight:600;color:var(--emerald)}
.hc-live-dot{width:5px;height:5px;border-radius:50%;background:var(--emerald);animation:blink 1.5s infinite}
.hours-rows{display:flex;flex-direction:column;gap:7px}
.hr-row{display:flex;align-items:center;justify-content:space-between;font-size:13px}
.hr-day{color:var(--text2)}
.hr-day.today{color:var(--text);font-weight:600}
.hr-time{font-family:var(--mono);font-size:12px;color:var(--text3)}
.hr-time.open{color:var(--emerald);font-weight:600}
.hr-time.closed{color:var(--rose)}

/* Ticket tracker */
.ticket-tracker{background:var(--surface);border:1px solid var(--border);border-radius:16px;padding:22px;margin-bottom:28px}
.tt-title{font-family:var(--display);font-size:15px;font-weight:700;margin-bottom:14px}
.tt-field{position:relative;margin-bottom:10px}
.tt-field input{width:100%;background:rgba(255,255,255,.04);border:1px solid var(--border2);border-radius:10px;padding:10px 44px 10px 14px;font-size:13px;color:var(--text);transition:all .3s}
.tt-field input::placeholder{color:var(--text3)}
.tt-field input:focus{outline:none;border-color:rgba(61,126,255,.4);background:rgba(61,126,255,.03)}
.tt-btn{position:absolute;right:6px;top:50%;transform:translateY(-50%);padding:5px 12px;background:linear-gradient(135deg,var(--blue),var(--violet));border-radius:7px;font-size:11px;font-weight:700;color:#fff;cursor:pointer;transition:all .25s}
.tt-btn:hover{box-shadow:0 4px 12px rgba(61,126,255,.3)}
.tt-result{display:none;padding:12px;background:rgba(255,255,255,.03);border:1px solid var(--border);border-radius:9px;animation:slideIn .3s ease}
.ttr-row{display:flex;align-items:center;justify-content:space-between;margin-bottom:6px}
.ttr-id{font-family:var(--mono);font-size:11px;color:var(--blue)}
.ttr-status{padding:2px 9px;border-radius:20px;font-size:10px;font-weight:700;font-family:var(--mono)}
.ttr-s-open{background:rgba(61,126,255,.1);color:#93c5fd}
.ttr-s-prog{background:rgba(245,158,11,.1);color:var(--amber)}
.ttr-s-closed{background:rgba(16,185,129,.1);color:var(--emerald)}
.ttr-title{font-size:12px;color:var(--text2);margin-bottom:4px}
.ttr-bar{height:3px;background:rgba(255,255,255,.05);border-radius:2px;overflow:hidden}
.ttr-fill{height:100%;border-radius:2px;animation:progressBar 1s ease both}
.ttr-meta{font-size:10px;color:var(--text3);margin-top:4px;display:flex;justify-content:space-between}

/* ── FAQ ── */
.faq-section{padding:72px 0;background:var(--bg2);border-top:1px solid var(--border)}
.faq-inner{max-width:820px;margin:0 auto}
.sec-tag{font-family:var(--mono);font-size:10px;letter-spacing:3.5px;text-transform:uppercase;color:var(--blue);margin-bottom:10px;display:inline-flex;align-items:center;gap:8px}
.sec-tag::before{content:'//';color:var(--violet);opacity:.7}
.sec-h{font-family:var(--display);font-size:clamp(30px,4vw,44px);font-weight:800;line-height:1.08;letter-spacing:-1.5px;margin-bottom:40px}
.faq-tabs{display:flex;gap:6px;margin-bottom:28px;flex-wrap:wrap}
.faqt{padding:7px 18px;border-radius:50px;font-size:13px;font-weight:600;color:var(--text3);cursor:pointer;transition:all .25s;border:1px solid var(--border)}
.faqt:hover{color:var(--text2);border-color:var(--border2)}
.faqt.on{background:rgba(61,126,255,.1);border-color:rgba(61,126,255,.3);color:var(--text)}
.faq-list{display:flex;flex-direction:column;gap:8px}
.faq-item{background:var(--surface);border:1px solid var(--border);border-radius:13px;overflow:hidden;transition:all .3s}
.faq-item.open{border-color:rgba(61,126,255,.2)}
.faq-q{display:flex;align-items:center;justify-content:space-between;padding:17px 20px;cursor:pointer;font-family:var(--display);font-size:14px;font-weight:700;letter-spacing:-.1px;gap:12px;transition:color .2s}
.faq-q:hover{color:var(--blue)}
.faq-q-ico{font-size:15px;margin-right:2px;flex-shrink:0}
.faq-ch{width:22px;height:22px;border-radius:6px;background:rgba(255,255,255,.04);border:1px solid var(--border);display:grid;place-items:center;font-size:11px;flex-shrink:0;transition:all .3s}
.faq-item.open .faq-ch{transform:rotate(180deg);background:rgba(61,126,255,.1);border-color:rgba(61,126,255,.2);color:var(--blue)}
.faq-a{max-height:0;overflow:hidden;transition:max-height .4s cubic-bezier(.16,1,.3,1)}
.faq-item.open .faq-a{max-height:300px}
.faq-a-inner{padding:0 20px 18px;font-size:14px;color:var(--text2);line-height:1.75}
.faq-a-inner a{color:var(--blue);transition:color .2s}
.faq-a-inner a:hover{color:#93c5fd}

/* ── DOCS LINKS ── */
.docs-section{padding:72px 0;border-top:1px solid var(--border)}
.docs-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-top:40px}
.doc-card{background:var(--surface);border:1px solid var(--border);border-radius:14px;padding:20px;cursor:pointer;transition:all .35s cubic-bezier(.16,1,.3,1);display:block;text-align:center}
.doc-card:hover{border-color:var(--border2);transform:translateY(-4px);box-shadow:0 20px 50px rgba(0,0,0,.3)}
.dc-ico{font-size:28px;margin-bottom:12px}
.dc-title{font-family:var(--display);font-size:14px;font-weight:700;margin-bottom:4px}
.dc-desc{font-size:12px;color:var(--text3);line-height:1.5}
.dc-tag{display:inline-block;margin-top:10px;font-family:var(--mono);font-size:9px;color:var(--text3);padding:2px 8px;background:rgba(255,255,255,.04);border-radius:4px}

/* ── CTA STRIP ── */
.cta-strip{padding:72px 0;background:var(--bg2);border-top:1px solid var(--border);text-align:center}
.cta-strip h2{font-family:var(--display);font-size:clamp(28px,4vw,44px);font-weight:800;letter-spacing:-1.5px;margin-bottom:12px}
.cs-grad{background:linear-gradient(125deg,#60a5fa,var(--blue) 30%,var(--violet) 60%,#e879f9);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}
.cta-strip p{font-size:16px;color:var(--text2);margin-bottom:28px}
.cta-strip-btns{display:flex;justify-content:center;gap:12px;flex-wrap:wrap}
.btn-cta-main{padding:13px 32px;font-size:14px;font-weight:700;color:#fff;background:linear-gradient(135deg,var(--blue),var(--violet));border-radius:50px;cursor:pointer;transition:all .3s}
.btn-cta-main:hover{transform:translateY(-2px);box-shadow:0 10px 32px rgba(61,126,255,.4)}
.btn-cta-ghost{padding:13px 28px;font-size:14px;font-weight:600;color:var(--text2);border:1px solid var(--border2);border-radius:50px;cursor:pointer;transition:all .3s}
.btn-cta-ghost:hover{border-color:var(--blue);color:#93c5fd}

/* ── FOOTER ── */
.footer{border-top:1px solid var(--border);padding:48px 0 28px;background:var(--bg)}
.foot-inner{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:16px;margin-bottom:28px}
.foot-links{display:flex;gap:24px;flex-wrap:wrap}
.foot-links a{font-size:13px;color:var(--text3);transition:color .2s}
.foot-links a:hover{color:var(--text)}
.foot-bot{display:flex;align-items:center;justify-content:space-between;padding-top:22px;border-top:1px solid var(--border);font-size:12px;color:var(--text3);flex-wrap:wrap;gap:8px}

/* ── RESPONSIVE ── */
@media(max-width:1024px){
  .main-grid{grid-template-columns:1fr}
  .form-card{position:static}
  .sla-cards{grid-template-columns:1fr 1fr 1fr}
  .quick-nav{grid-template-columns:1fr 1fr}
  .docs-grid{grid-template-columns:1fr 1fr}
}
@media(max-width:640px){
  .quick-nav,.sla-cards,.docs-grid{grid-template-columns:1fr 1fr}
  .hero-status{gap:12px;padding:10px 18px}
  .field-row{grid-template-columns:1fr}
  .channels .channel{flex-direction:column;align-items:flex-start;gap:10px}
}