Support Team Online Now1
We're here to
help you ship
Real developers answer every ticket. No bots, no outsourced support. Average first response under 4 hours on all plans.
All systemsOperational
Avg response2h 14m today
Open tickets4 engineers online
CSAT score98.4% this month
// Response Time SLA
โก
<1h
Critical Bugs
All Plans
๐ฏ
<4h
General Support
Growth+
๐ฌ
<24h
General Questions
Starter
// Other Ways to Reach Us
๐ฌ
Live Chat
Chat with a developer directly โ no bots, no scripts
Live
โ
๐
Documentation
500+ articles covering every plugin in detail
Docs
โ
โ๏ธ
Email Support
support@camerce.com โ replies come from real engineers
<4h
โ
๐ฅ
Community Forum
Ask questions, share tips, get help from other Camerce users
Free
โ
Support Team
2 engineers online
Marcus R.
WooCommerce Lead
Priya M.
Shopify Specialist
Support Hours
Open now
Monday09:00 โ 18:00 UTC
Tuesday09:00 โ 18:00 UTC
Wednesday โ Today09:00 โ 18:00 UTC
SundayClosed
Critical bug reports are monitored 24/7 on all plans.
Track a Ticket
Get in Touch
Choose what you need help with and we'll route your message to the right engineer automatically.
FAQ
Quick answers
All
General
๐ฌHow quickly will I get a response?
โพ
Response times depend on your plan and the nature of the issue.
Self-Service
Find Your Answer Instantly
80% of questions are answered in our documentation. Check here before opening a ticket and get your answer in seconds.
Still stuck? We've got you.
Our engineers are online right now. Open a ticket and get a real answer โ fast.