Refund Policy
Last updated September 1, 2026
30-day refunds
If a Pro plugin doesn't work for your store and we can't fix it, you get a full refund within 30 days of purchase.
How to ask
Open a ticket from your account or email support@camerce.com with your order number.
Renewals
Renewal payments can be refunded within 14 days if you did not mean to renew.
Custom work
Custom projects are billed against the agreed scope. Refunds for unfinished milestones are handled in the project agreement.
Questions about this policy? Email support@camerce.com.