Troubleshooting and FAQ
Ripple Flow: Visual store automations for WooCommerce: pick a trigger, check conditions, send the email. for WooCommerce. Version 0.1.0.
Common questions
Does Ripple Flow slow down checkout?
No. Store events are processed in the background with Action Scheduler, which is part of WooCommerce.
Are there limits on workflows or emails in the free edition?
No. The free plugin has no caps on workflows, runs or emails.
Does Ripple Flow send data to external services?
No. Everything runs on your site.
What happens to Pro workflows if Ripple Flow Pro is deactivated?
They are kept with all their settings. The workflow list marks them as needing Pro, the builder shows the Pro steps by name, and they do not run until Pro is active again.
Does Ripple Flow Pro replace the free plugin?
No. Ripple Flow Pro is an add-on. Keep the free Ripple Flow plugin active and install Pro alongside it.
Before you ask for help
- Update Ripple Flow, WooCommerce and WordPress to the latest versions.
- Check whether the problem happens with a default theme and other plugins turned off, on a staging site.
- Copy your WooCommerce System Status report so we can see your setup.
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